RETURNS

We happily accept returns for items received within 14 days of delivery date. Contact us to issue a return. We will provide a return label to your email address. All you need to do is print it, pack it and send it! :) Once we’ve received the items a full refund/refund of item is issued to your card the order was initially made from. Returns will be processed within 3 business days. For return to be accepted, your item/items must be unworn, unwashed, hang tag in place and in the original condition. List of items that are final sale, and not eligible for refund or return.

NON-RETURNABLE ITEMS 

- All SALE ITEMS ARE FINAL

- Jewelry & Accessories

- Damaged in use

- Swimwear, Intimates, socks

- Hang tag has been removed 

Please be careful when trying on clothes not to stain or damage. If your return does not meet the above list, it will be sent back to you.

EXCHANGES

Due to limited availability, we do not guarantee that an exchange is possible.

DAMAGED OR INCORRECT ITEM RECEVIED

We quality check every item/order before shipping. If you were shipped an incorrect or damaged item, contact us: contact@eshestudios.com Attach pictures and order number. We offer an exchange or a return&refund.

DAMAGED AFTER WEAR/TRYING ON

If item is damaged after wearing, we are not responsible for the replacement or refund of that item. 

ITEM STOCKS

If a product you ordered is unavailable when ordering, you will be issued a full refund for that item. 

RETURN TO SENDER

If your parcel is automatically returned to sender by the postal service, we will contact you to arrange redelivery when we receive it. We do not offer a refund for a return to sender parcel.